Privacy policy

Services Business Health Check. Last updated 9 November 2026.

This policy explains what information Zampip collects through the Services Business Health Check, why, where it's kept, and what you can ask us to do with it. We've written it in plain English and followed the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Who we are

Zampip is an interim and fractional executive business. Zampip is the trading name of Craig Pringle, a sole trader based in New South Wales, Australia (ABN 45 600 841 212). In this policy, "we" and "us" mean Zampip. You can contact us about anything in this policy at [email protected].

What we collect

When you complete the health check, we collect:

• Your contact details: first and last name, work email address, company name, and, if you choose to give them, your phone number and LinkedIn profile.
• Your business details: industry, headcount band, annual revenue band and your role.
• Your answers to the health check questions, and the results worked out from them.
• Your choices: that you accepted the collection notice, whether you asked for occasional Zampip insights, and when you submitted.

We don't ask for sensitive information, and we ask you not to include any in the free-text industry field.

We also collect some information automatically:

• Bot protection. Cloudflare Turnstile checks, invisibly, that a person and not an automated program is submitting the form. To do this Cloudflare processes technical signals such as your IP address and browser details, to tell people from bots and to improve its bot detection. We don't receive or keep that information. Cloudflare's handling of it is described in the Cloudflare Turnstile Privacy Addendum.
• Anonymous step counts. We count how many people start the health check, finish each part, submit, and click to book a conversation. These counts contain no names, email addresses, answers or IP addresses, and we don't use cookies or advertising trackers.

Nothing you enter is sent to us until you press "Show my report". Until then your answers stay in your browser, and they're cleared once your report is shown.

Why we collect it

• To show you your report and email you a copy.
• To understand your business and contact you about your results. Craig may get in touch to offer a conversation about what's behind them.
• If you ticked the box, to send you occasional Zampip insights on running a services business. You can stop these at any time.
• To improve the health check, using the anonymous step counts.

We don't sell your information, and we don't share it with anyone for their own marketing.

How your results are worked out

Your ratings are calculated by a fixed set of rules: each answer has a score, the scores in each area are added up, and set thresholds turn them into red, amber or green. The same answers always give the same result. No artificial intelligence is used, and the explanations and recommendations are pre-written.

Craig uses your results, and whether your business is in a particular revenue band, to decide how soon to follow up. The results aren't used to make any decision that significantly affects your rights or interests. If you think a result doesn't reflect your business, just tell us.

Where it's kept and who can see it

Only Craig has access to your information. It's held using these services:

• Notion, Zampip's customer records system, where your details, answers and results are saved. Notion stores data in the United States.
• Microsoft 365, Craig's email, which sends your report and holds a copy of it and of the lead summary sent to Craig.
• Cloudflare, which hosts this website and keeps a back-up copy of each submission for 30 days so it can't be lost if another service is briefly unavailable. Cloudflare operates data centres around the world, including in the United States.

These providers handle information on our behalf under their own security and privacy commitments. Because some of them store or process information outside Australia, mainly in the United States, your information may be held overseas. We choose established providers with strong security practices and access controls, and we remain responsible for how your information is handled.

How long we keep it

• The Cloudflare back-up copy is deleted automatically after 30 days.
• Your record in Notion and the related emails are kept while they're useful for a working relationship with you. We review records regularly and delete those where there has been no contact for three years, or sooner if you ask.
• The anonymous step counts are kept for about three months.

Keeping it secure

Information is sent over an encrypted connection. Access to Notion, Microsoft 365 and Cloudflare is limited to Craig and protected by multi-factor authentication. The connections between this website and those services use credentials that are stored securely and limited to what each connection needs.

Your choices

• Phone number and LinkedIn profile are optional.
• We need your name and email address to send your report, so the health check can't be completed anonymously.
• To stop receiving insights, reply to any email from us or email [email protected].

Seeing, correcting or deleting your information

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected]. We'll confirm who you are, then respond within 30 days. There's no charge.

Questions and complaints

If you have a concern about how we've handled your information, please email [email protected] first. We'll acknowledge it promptly and aim to resolve it within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We'll update this policy if the way we handle information changes, and show the date of the latest version at the top. The collection notice you accepted is version 2026-11-1.